Operations Manager (Provider Product)

NYC

We are looking for an Operations Manager who will help us run our team and our projects more effectively.  This includes managing multiple projects at the same time, tracking the status of our software development activities, running our prioritization process, and clarifying which investments will have the biggest impact on cancer practices and patients. You will work closely with leaders of our product, engineering, and sales teams. This is an ideal role for somebody who is passionate about product management as a career path and has great communication, organization, and analytical skills. You will also have an opportunity to make a direct impact on cancer practices and patients.

Responsibilities

  • Work with our product and engineering teams to identify project goals and track progress
  • Analyze tradeoffs between projects, including engineering effort, impact on our customers, and strategic alignment with Flatiron’s mission
  • Manage the process for developing the product roadmap, including sourcing inputs, performing research, and capturing final decisions
  • Manage incoming development requests from support, sales, and customers, and organize and prioritize them
  • Create effective internal communications so that all teams understand what we are working on and why
  • Partner with our marketing team to create effective external communications to cancer practices about what we are working on and why

Requirements

  • Bachelor's Degree
  • 2-5 years relevant work experience
  • Excellent communication, organizational, and analytical skills
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing cross functional teams
  • Entrepreneurial mindset and demonstrated ability to deliver results